To manage high winter or summer bills, ask us about our Bill Averaging Program This allows our customer the option of changing from our regular billing to a rolling twelve-month average, which will be adjusted monthly to reflect the average of the last twelve months.
Why does my bill card look different?
On your bill card you will notice the words Actual Bill, AMP Bill, and AMP Reserve.
Why is my AMP Bill more than my Actual Bill?
How do I sign up?
Contact the Customer Service Department and ask to be enrolled in the Average Billing Program.
What if I don't want to be on Average Billing any more?
Come into the office and speak with one of our Customer Service Representatives. They will have you sign a form acknowledging your
removal from the Average Billing Plan and you are done!*
*You will be responsible for any debt outstanding in your AMP Reserve account on the day you request to be removed from the Billing Averaging Program.
You can simplify your life with Customer Bank Draft, the Automatic Bill Payment Plan. When signing up for the Customer Bank Draft
Program, your utility payment will be automatically deducted from your checking or savings account each month.
Why Sign Up?
When will my payments be made?
You will receive your monthly bill as you do now. Just review the bill. If it is ok, record the dollar amount in your check register and your payment will be deducted on the due date. If there is an error, give the Customer Service Department a call and we will make the correction before your payment is drafted.
We realize that our customers are not always able to pay their bills by the due date. Our Customer Service Representatives are available to provide information and assist you in applying for deferred payment. Please contact a representative at 918-696-5084